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Professional Services with a Personal Touch

Medical Connections, Inc. specializes in professional telephone answering and healthcare contact center solutions designed exclusively for physician practices, medical providers, and healthcare organizations. Because our focus is dedicated entirely to the healthcare industry, we offer a level of industry knowledge, professionalism, and patient communication expertise that sets us apart from traditional answering services and general call centers. Our advanced telephony infrastructure and technology platform deliver 99.99% uptime reliability, ensuring your patients and callers always have access to responsive, dependable support when they need it most.
Your Virtual Receptionist
Get professional telephone answering services for your medical practice or business.
Call (214) 696-5258

About Us

Founded in Dallas, Texas, Medical Connections, Inc. provides specialized healthcare answering service and contact center solutions to medical practices and healthcare organizations locally and nationwide. Our services include professional telephone answering, call center support, physician on-call schedule management, virtual receptionist services, appointment scheduling, front office support, and emergency dispatch coordination. We proudly support a wide range of healthcare clients, from independent physician offices to large multi-provider and multi-location medical practices, as well as home health and hospice agencies, medical and pharmaceutical supply companies, infusion providers, and respiratory care organizations. Medical Connections, Inc. was founded in 1989 by Sylvia Peppard, R.N., with a commitment to delivering healthcare answering services that are truly “second to none.” Today, that commitment continues under the leadership of second-generation owner Billy Peppard, carrying forward the company’s long-standing reputation for reliability, professionalism, and personalized service. With nearly 50 years of combined industry experience, we understand that after-hours and patient communications require far more than basic message-taking. Healthcare providers depend on knowledgeable, experienced professionals who understand the urgency, sensitivity, and complexity of medical calls. That specialized expertise is what continues to distinguish Medical Connections, Inc. from traditional answering services and general call centers.
Associations & MembershipsNational Amtelco Equipment Owners

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Thank you for your interest. We look forward to hearing from you soon.
Phone(214) 696-5258(800) 835-6766
Hours of Operation24/7/365
Address5347 Spring Valley Rd. Dallas, TX 75254
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Service AreaNationwide
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