Answering Service | Medical Connections

Professional Services with a 
Personal Touch

Medical Connections, Inc. specializes in providing traditional telephone answering service and call center services specifically tailored to physician offices, medical service providers, and other healthcare related businesses. Because we are dedicated solely to the healtcare market, our familiarity with the field is unmatched among other answering services and call centers. Our equipment and telephony provides us with 99.99% uptime, ensuring we are always available to answer your calls.

Your Virtual Receptionist

About Us

Headquartered in Dallas, Texas, Medical Connections, Inc. is a traditional telephone answering service that assists clients locally, state and nation-wide. We offer traditional telephone answering, call center services, call schedule management, front office support, virtual receptionists for appointment scheduling and emergency dispatch. Our clients range from single-doctor offices to large, multi-physician, and multi-location practices, as well as many home health care and hospice agencies, medical & pharmaceutical supply companies, and home infusion and respiratory care offices.

Medical Connections, Inc. opened its doors in 1989 by Sylvia Peppard, R.N. on the foundation of providing telephone answering services to the healthcare community “Second to none”. Her son, Billy Peppard, continues that tradition today as a second-generation owner. With nearly 50 years of combined experience in the industry, medical practices and businesses simply can not afford to risk their after hour calls being handled by a call center that is not as familiar or has as much experience handling the type of calls you receive when your office is closed.

Associations & MembershipsNational Amtelco Equipment Owners

Professional Services with a Personal Touch

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Medical Connections, Inc.